There is a strong
likelihood that the things you do best are those for which you
would pay another person your hourly rate. Another way of stating
this is, "delegate any tasks that can be performed by a person
earning less than your hourly rate-or your desired hourly rate."
Delegate to a
Person with Demonstrated Competence
what to delegate, the next step is to select the person to whom you
will delegate the task. If you delegate an important task to a
person who is incapable of performing adequately, you are setting
that individual up for failure while inviting disappointment and
frustration on your part. This is not to say the person has to be
as capable as you. But he must have sufficient skills and
experience to effectively perform the delegated task. Choose
carefully. It is in the best interest of the person to whom you are
delegating and of course, in your own best interest as well.
Be clear as to
your intended and desired outcome. What is the end result you want
to achieve when the delegated task has been completed? Make every
effort to describe this clearly to the person to whom you are
delegating the task. Then ask her to repeat her understanding of
the assigned task. If her description is not an accurate summary of
what you want to accomplish, explain the differences in detail and
ask her to again feed back to you her understanding of the
assignment. If the two of you do not start out on the same page,
there is little likelihood of success.
Set a clear
deadline for completion of the delegated task. Do not be vague. An
ambiguous target such as "sometime next week," or "as soon as you
can get it done" will not serve either of you well. Without a
clearly defined completion date, there will be no sense of urgency,
and the job may very well drag on and on, frustrating you
Benchmarks and Milestones
It will be
important for both of you to be able to gauge the progress being
made as the delegated task is carried out. Specifically, how will
you measure this progress? Reach agreement on the yardstick by
which you will make such judgments.
What will be the
consequences of the person successfully completing the delegated
task? Are these consequences known by the person charged with the
responsibility of carrying them out? Are they important to him?
Will they serve to motivate him? The consequences do not have to be
enormous, but they should be meaningful to him. Otherwise they will
have little effect. Their emotional import is what will have the
Put it in
delegated assignment is launched, there is one additional important
step. Have the entire process described to this point documented in
a written agreement. Then, have each of you sign it.
Psychologically, this final step transforms your mutual
understanding into a commitment.
What one activity
or task that does not represent the highest and best use of your
time and that is nevertheless important to the success of your
business, will you delegate?
Brian Tracy's "Time Mastery"
FocalPoint Business Coaching Excellence
1-506-849-6319 or toll free: 1-877-223-0622