The very best
times you will ever have at any job or company are when you are
getting along wonderfully well with your staff (or/and your boss).
On the other hand, the very worst times you will ever have at any
job are when you are not getting along well with your staff (or/and
boss). And the major reason why bosses have problems with their
employees and employees have problems with their bosses is because
of a lack of clarity about what exactly is to be done, and to what
standard, and in what order of priority.
It is important
to you (and your boss) that you are making the appropriate
decisions for the company and completing your job. In order to
make decisions effectively, you must know the three types of
Three Types of Decisions
There are three
types of decisions in any organization or family. When decisions
involve other people, it is important that everyone is clear about
what kind of a decision is under consideration.
decisions have to be made by the boss or the person in charge.
These decisions are so important that one person is solely
responsible for making up his mind about what is to be done.
Hiring a key
staff member, firing a poor performer, making an important
investment decision, or even negotiating a new loan with the bank
are all command decisions. They must be made by the person in
charge... the person responsible for the results outputs of that
This is a
decision where you, (or the boss), ask for advice and take input
from other people. You combine the opinions, ideas, and inputs
of others, together with your own, and make a decision. Even
though it invites the advice and participation of others, a
consultative decision is not necessarily made based on that
You may be
thinking of hiring a new person, assigning someone a particular
task, spending a certain amount of money on a business activity, or
embarking on a new sales or marketing campaign. If you are the
boss, you can ask for advice from everyone before you finally close
the door and make your final decision.
The third type of decision is one that is
made on the basis of consensus. This is a democratic decision
where everyone gets involved, discusses the pros and cons, and then
agrees on what is to be done.
everyone is in agreement (total consensus), and sometimes
the decision is made by a democratic vote, where the
majority rules. Once the decision has been made, everyone
commits to implementing and executing the decision successful,
however they may have voted during the discussion phase.
participative management with your staff, hold weekly staff
meetings and invite everyone to participate and ask questions.
All should understand which type of decision will be made and is
under consideration as you start your discussions and exchange
excerpted from Brian Tracy's "Success Mastery"
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